Excellent customer service. Great turn-around time, attention to detail, and communicating job status. Will definitely use Michael again in the future.
If anything could have been done better, I do not know what that could have been. Michael presented as approachable and his demeanor was professional. He was prompt and knowledgeable. What I most appreciated was his scrupulous business practices, especially as it regarded his prices. Businessmen like this young man are much too few, and much, much too far in-between. Hire Pixelated Tech with confidence.
Very professional…showed up on time and exceeded expectations. This guy is a real pro.
Michael came to my house on a Saturday and is very professional, assuring and competent. Extremely trustworthy from my sense and observations, I’d not hesitate to recommend him or use his services again when needed!
Michael is personable, knowledgeable, honest, charges very reasonable rates. He got my older laptop to the point where assisted living will not be necessary. He gave me useful tips about memory upgrades. He is a stellar repair person. (My cats liked him too and they are fussy!)
I contacted Pixelated Tech regarding my new computer I attempted to build on my own. Michael was incredibly professional in not a stuffy way but in a way I felt I could trust. Any questions I had were answered inside of an hour [if not right away]. What I got back as a final product was a pristine build, it was neatly organised and assembled and I felt like the updates I received kept me involved in the process. Among the best customer service I’ve ever received.
I have engaged Michael from Pixelated Tech several times since October 2015 for a variety of in-home and remote IT services to support my business and personal computer systems. In a world where mediocre service is welcome because poor and inconsistent service is the norm, finding Michael was hitting the jackpot! Having used Staples Tech Support and Geek Squad in the past, Michael’s knowledge of computers, quality of service, professionalism, and yes, prices, are SUPERIOR to anything I have experienced in the past. He consistently delivers 5 stars. It’s a pleasure doing business with him….every time.
Michael was terrific. His work is impeccable and he is very responsive. Everything he set-up is running as outlined. I would definitely hire Michael for future work.
Pixelated Tech came to our office to update a 30 year old “I can do this!” wiring project. He went above and beyond in getting our office up to current codes and conditions, as well as helping us problem solve a couple of tough issues. I loved how clear the communication has been about everything, from the quote to the work to the invoices to the work at hand. Thank you!
Highly recommended! Michael is an awesome pro with incredible depth of knowledge and is great to work with. He gets things done correctly, and takes the time to explain his work and help you understand options.