Managed IT Services & IT Support for Business

Managed IT Services and IT Solutions for Business

Helping you find the right IT solutions.

Pixelated Tech offers Expert Managed IT Services & IT Support for Business clients in Southern New Hampshire and the Merrimack Valley of Massachusetts. Insured, Accredited and with years of IT experience, we offer a great range of expertise and a wide array of solutions. With on and off site offerings, Pixelated Tech can leverage your schedule to best suit your needs. Please feel free to contact us at your leisure and visit our services page for additional information. We look forward to helping you with your technology needs.

Pixelated Tech is dedicated in helping you with your next IT project. Let us help you keep your technology working for you while providing you with expert IT services.

LEARN MORE

Tech Advantage - Managed IT Services

With our Tech Advantage Plans, we keep your pricing simple while offering the best solutions.

For your Business IT systems, often it isn’t practical or even affordable to hire full time IT staff. That’s where we come in.

Managed IT Services allows Pixelated Tech to help prevent issues before they become costly projects.

Benefits of Managed IT Services:

Managed IT Services introduce a cost savings change in the way that a business deals with its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, workstations or other critical networking devices fail, then scramble to fix them), a business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management, and/or clients.

  • Consolidate your Business IT Support costs
    • Check out our Blog Post to learn more.​
  • Increase system and network up-time
  • Receive premium support

Let us help you shift from reactive to proactive management of your technology.

Managed clients will benefit by receiving faster repairs, quick access to IT Support and an overall higher quality of service. In many cases, your IT issues are detected and resolved before you realize there was an issue to begin with.

*On-site setup required. Includes Workstation and Server audit to confirm system health prior to on-boarding.

Tech Advantage

24/7 Health Monitoring

Managed Protection and Security

Extended Care with Maintenance and Remediation

Endpoint DNS Content Filtering

Mobile Device Management

Remote Support

Tech Advantage with Backup

24/7 Health Monitoring

Managed Protection and Security

Extended Care with Maintenance and Remediation

Endpoint DNS Content Filtering

MDM / Remote Support

Managed Backup

Additional Tech Advantage Services

Managed Cloud Service Providers

Managed Network Appliances

Password/Documentation Management

Website Maintenance and Hosting

Server Management

DNS Filtering

With our Tech Advantage Plan, we offer a full proactive solution for your endpoints.

24/7 Monitoring

Managed IT Services - 24/7 Health Monitoring
  • Anti-Virus Health
  • Operating System Critical Events
  • Low Hard Drive Space
  • Application Crashes
  • Hardware Health
  • Hard Drive Fragmentation
  • Hard Drive Health
  • Firewall Health
  • Role, Process & Service Monitoring

Managed Protection

Managed IT Services - Managed Protection
  • Managed Anti-Malware Protection

  • Managed Anti-Virus Software

  • Website Filtering and Web Protection

  • Real Time Protection

  • Daily and Weekly Scans

  • Remote Monitoring

  • Free Virus Removal

Extended Care and Security

Managed IT Services - Extended Care
  • Automated Maintenance and Remediation

  • Patch Management – Windows Updates & Third Party Apps

  • Annual Technology Review

Managed Backup

Managed IT Services - Managed Backup
  • Secure and protect your files with military grade 256-bit AES encryption.

  • Configure and Monitor backups

  • Workstation and Server backup configurations

  • Online Backup for your servers and databases

  • File level and system state

  • On & Offsite Backup Included

Mobile Device Management

Managed IT Services - Mobile Device Management
  • Pass-code Enforcement

  • Remote Wipe Capability

  • Remote Lock

  • Automated configuration

  • Program/Feature configuration and restrictions

  • ActiveSync Settings

Take a look at what our clients say about us!

At Pixelated tech, our goal is to bring you the outstanding service and support you expect from your IT provider. See why our current clients love us!

Click for Reviews
Managed IT Services & IT Support for Business - Reviews

We proudly offer IT Solutions to the following towns/cities and surrounding areas:

New Hampshire

Amherst, Atkinson, Auburn, Bedford, Bow, Brookline, Candia, Chester, Danville, Deerfield, Derry, Dunbarton, Durham, Epping, Exeter, Fremont, Goffstown, Hampstead, Hollis, Hooksett, Hudson, Kingston, Litchfield, Londonderry, Manchester, Merrimack, Nashua, New Boston, Newfields, Newmarket, Newton Junction,  Nottingham, Pelham, Plaistow, Raymond, Salem, Sandown, Suncook, Windham

Massachusetts

Amesbury, Andover, Ayer, Boxford, Brookline, Byfield, Chelmsford, Dracut, Dunstable, Fitchburg, Georgetown, Groton, Groveland, Hathorne, Haverhill, Ipswich, Lawrence, Leominster, Lowell, Lunenburg, Lynnfield, Merrimac, Methuen, Middleton, Newburyport, North Andover, North Chelmsford, North Reading, Pepperell, Tewksbury, Topsfield,  Townsend, Tyngsboro, Reading, Rowley, Salisbury, Wakefield, West Boxford, Westford, West Newbury, Wilmington, Woburn

There is a $25 trip fee for any travel over 15 miles one-way for site visits.

We also offer Remote Support no matter where you are in the world. All you need is an internet connection.

FAQ for Pixelated Tech

Answers to popular questions

Do I have access to the tech support center 24 hours 7 days a week?

All managed service clients have 24/7 monitoring on their networks and endpoints as well as priority access to our tech support.

Where are you located?

We are located in the center of Lunenburg next to Town Hall at the Lunenburg Village:

1 Main Street
Suite 11
Lunenburg MA, 01462

We are on the 2nd floor.

 

Do we discount for Non-Profit Organizations?

While we do support non-profit organizations with current vendor non profit rates, we do not currently support labor or project discounts for services rendered.

What are block hours and what can I use them for?

You may purchase pre-paid hours in blocks at discounted rates. These must be purchased together and before a support ticket is opened. (Minimum of 4 hours – Non refundable) Block hours are intended for onsite services and outside of project work. Projects are billed at normal rates.

What types of services do you offer?

All of our services can be found here.

If you do not see a service you are looking for, please email us at support@pixelatedtech.com and we will be happy to help.

Heed help? Contact support 24/7 through our Customer Portal!

Industry Partners

We work with some of the best industry vendors and partners in the business to bring you the best solutions.
Ubiquiti Networks
Solarwinds RMM
Microsoft CSP
FV Authorized Partner

Our clients LOVE us!

Without our clients, our success would not be possible.

Managed IT Services and IT Solutions for Business.

Pixelated Tech, Information Technology Services, Nashua, NH
Pixelated Tech
38 reviews

Contact Info

1 Main Street, Suite 11, Lunenburg, MA 01462

By Appointment Only.

info@pixelatedtech.com

978-384-0122

We want to hear from you!