Welcome to the Customer Portal. This portal is designed to help you access your essential account information. We have also incorporated some easy to use online tools. This section will always be updated to better accommodate our customer’s needs.

Self Service

We make it easy to put in a service request. Just click the link above and fill out all the required information and one of our techs will contact you. You may also give us a call at 978-384-0122 and one of our techs can put in a request for you and answer any questions you may have.

If you have already put in a service request you may use this link to check the status. Once you click the link just enter in your ticket number and your last name. If you have any questions or would like a live person update please call 978-384-0122 and one of our staff members can further assist.

Managed clients should use this to log into your account. From here you will be able to see current and past invoices as well as the ability to open a service request. If you have forgotten your username and password to log in please email support@pixelatedtech.com and we will have it reset for you.

Web Tools

This is used to measure the following.

  • Download internet speed
  • Upload internet speed
  • Ping response
  • Jitter response

CLICK HERE TO RUN A SPEED TEST

When you register a domain name, the Internet Corporation for Assigned Names and Numbers (ICANN) requires your domain name registrar to submit your personal contact information to the WHOIS database. Once your listing appears in this online domain WHOIS directory, it is publicly available to anyone who chooses to check domain names using the WHOIS search tool. There are a variety of third parties who may check domain names in the WHOIS check database, including:

  • Individuals check domain names for expiration dates
  • Registrars check domain names when transferring ownership
  • Authorities check domain names when investigating criminal activity

CLICK HERE TO CHECK DOMAIN INFO

An IP address (short for Internet Protocol address) is used to identify computers on the Internet. It works like a return address would on a piece of mail. When your computer or device sends a request, like a search on Google, it tags the request with your IP address. That way Google knows where to send the response.

CLICK HERE TO LOCATE MY WAN IP ADDRESS

DNS Propagation Checker lets you instantly perform a DNS lookup to check a domain names current IP address and DNS record information against multiple name servers located in different parts of the world.

This allows you to check the current state of DNS propagation after having made changes to your domains records.

CLICK FOR DNS PROPAGATION CHECKER

O365 training for all users who want to become proficient in using 0365 applications.

Click here for the training center.

 

 

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