In-Shop:

​Most in-shop work can be done under fixed rate pricing. Please see the Services page.

​

On-Site/In-Office:

$119.99/Hour

 

Remote Support:

​$119.99/Hour

​Charged in half hour intervals. 1 Hour minimum. Includes email and phone support.

 

​Block Hours:

​You may purchase pre-paid hours in blocks at discounted rates. These must be purchased together and before a support ticket is opened. (Minimum of 4 hours)

​On-Site:

​$99.99/Hour (Min 4 Hours) 

​Remote:

​$99.99/Hour (Min 4 Hours)          

Charged at half hour intervals. 1 Hour minimum. Includes email and phone support.

​*Block hours are non-refundable.

​Additional Information

​Please understand that anything beyond a simple yes/no scenario is considered a billable incident.

​Any additional parts or software will be at the expense of the customer.

​Depending on the circumstances, if Pixelated Tech cannot perform your repair, there is no payment.

​All in-home/on-site/remote support services have a mandatory one hour minimum.

​

Payment

​All major credit cards, checks and cash are accepted. We also offer digital invoicing and emailed invoicing. All services will receive a receipt with total amount paid and services performed. All late payments will receive a late fee.